Introducing Email-in!ĭon’t you wish you could use your project management software to communicate with your coworkers? As it turns out, most Basecamp competitors lack such a feature. Whether you’re in the mood for a casual chat with your coworkers or want to discuss business, you can always use the mobile app to initiate a discussion and share what’s on your mind.
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Whether you want to make a decision that affects the outcome of a project, want to upload files, update some to-dos or simply check how other team members are doing – these apps will help you do it all.īut the coolest feature of all is probably the chat function. Thanks to these apps you can now have complete overview of your projects wherever you are. And if you’re a BlackBerry or Windows Phone user, there are some decent third party solutions as well. You’re in luck my friend, as Basecamp has some kickass official mobile apps for iPhone and Android users. So you’re working on the project of a lifetime, but you’re always on the go and need access from anywhere, at any time. From their direct support line, to FAQs, to Twitter, to videos, to help / training guides, to classes… they’ve covered every learning style. For some extra benefit, we suggest you share these clips with your clients, so that they too can experience the gem that Basecamp truly is.
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These videos cover all kinds of useful information, including how to make the most of their software and lots of hidden fun tricks and tips. It’s also wise to check out the many finely written and information-packed guides.Īnd then, if you’re a sucker for video materials, you may enjoy watching their short and fun clips. But if you truly want to become a Basecamp master, you can take one of their 30-minute classes hosted every week by their Support Team. Have a quick question? Tweet them between 8pm Sunday and 9pm Friday (CST) for a ridiculously quick response!Īnd if you consider yourself some kind of a DIY jedi, you can always get instant answers by just checking out the knowledge base.
Whatever the question, you will on average get an answer within 25 minutes, and the “worst” response time you’re ever likely to see is no more than an hour. The best part about dealing with the support guys is the speed.
Fear not, as the support you get with Basecamp is out of this world. Support is strong with this oneĮven though the guys from 37signals regularly brag about Basecamp’s simple and intuitive nature, you may still find yourself confused on how to use a feature. Reach your goals faster with time tracking and work management.
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